Why did You choose Campbell Eyecare?
I like to support local businesses wherever possible. Campbell Eyecare have also been used by other members of my family and given great service.
We like to support local businesses as much as possible. Always helpful, friendly and knowledgeable. Good selection of glasses.
Staff very helpful and pleasant
Convenient. Friendly service at all times
Convenience of a local business and personal care from all the staff. Easy to get to for me.
Convenience. Personal attention. Always see same person. Staff very friendly.
Nearest Optician and I know the Proprietor. Near at hand and obliging with appointments and other assistance.
I chose Campbell Eyecare because I was recommended by my father who had excellent customer service. I also have received excellent customer service
We wanted an independent Optician who didn’t change their staff every time we went.
Local Opticians, excellent and friendly staff who tailor appointments to suit their patients.
Personal attention. They take the time and trouble to understand your lifestyle and interests and make appropriate recommendations.
Campbell Eyecare is our local optician on the high street which provides a wonderful friendly service. A cheery welcome is assured when you visit.
Campbell Eyecare is local. The staff are friendly and knowledgeable and give time and care to each customer. I have always felt that I have had a full eye examination and time is taken to explain and demonstrate both the tests and results.
I chose Campbell Eyecare because it is local and I heard good reports. I like Campbell Eyecare because the staff are nice and caring. If there are any problems they talk it through with you.
It is local, the staff are very helpful.
Local Independent shop, 1st Class Service.
This is a local privately owned business where I can be sure of always seeing Mr Campbell in whom I have complete confidence.
It was the shop front that attracted us first, whilst parked over the road! We appreciate the courteous, friendly and efficient care of our eyes.
I’ve been going to Campbell Opticians since 1989, when I was 9, for my first glasses (Pink Panther with pink case!) through to my first contact lenses.
We chose Campbell Eyecare as it is local and had a good reputation “on the grapevine”. It is a friendly and efficient practice and offers a comprehensive, professional service. Nothing however small, is too much trouble for any of the staff who work well as a team.
Mr Campbell is up to date with his knowledge and skills. With the latest diagnostic equipment available to him and his staff to assess your eyes (you get) amazing visual feedback on the computer screens with detailed explanations.
How did your experience with us compare to other Opticians?
We have always been with Campbell Eyecare.
Not tried others, happy where we are
The experience is much more personal than the chain store Opticians, with more thorough eye tests and better advice on suitable glasses etc.
I have never been to another optician who made me feel that my concerns were taken seriously or that provided such great service.
Can’t carry out a fair comparison as Campbell Eyecare has looked after me for over 30 years.
Your efficient and friendly manner of all involved with testing and advising.
Above and beyond! I wear contact lenses now. I went into the practice and Hugh saw me personally within 15 minutes. Why?? I had a very sore eye infection and it was a Friday afternoon! Thank you Hugh!
Campbell Eyecare provides a personal service and continuous treatment from the same Optician (not someone different on each occasion).
Over the years have tried many different eyecare providers but never felt satisfaction except at Campbell Eyecare where they remember your name and details.
In England we were fortunate with our independent Optometrist and this equals and exceeds the good experience we had there.
You can get an appointment quite quickly if needed and you get a more thorough eye test, the equipment is more up to date.
Much more personal – I feel I am not just another case to be dealt with
More up to date test equipment. Test health aspects as well as spectacle requirements.
100% trust and confidence in my eyecare which is very important to me
On relocating to this area I tried one of the larger companies, I found the service rushed and was being pressed in to spending more money than was necessary. Having used my previous Glasgow based Optician for a long number of years I was uncertain of building a new relationship with a new Optician. I need not have worried – friendly welcome and a very professional service was what I found.
What do you like about your glasses?
Like the shape and the style, think they suit my face and make me look more intelligent! I like the fact that they are varifocal so I don’t have to keep changing glasses.
I was able to trust the advice of the staff when choosing style and colour of glasses. There is an incredible selection available.
Stylish and good quality
Always suit me
Very light and unobtrusive
Lovely choice of frames and I never feel I am being pushed to buy a particular brand or style
Designer frames (Ted Baker). People notice and ask where did I get them from
Their colour! They match my personality and I can see clearly when wearing them!
Being able to choose from a large range of designs and price range, guaranteed something to please.
They are fitting nicely and being Transitions I didn’t need to bother about sun glasses in the summer.
Stewart has on more than one occasion forgotten he was wearing them and stepped into the shower.
So many frames from which to choose! Once chosen a staff member will make sure that they fit properly – and that they do improve my vision!
They work well, are comfortable and suit me.
Is there anything else you would like to say?
Often the best customer service comes when there is a problem. Having changed to these varifocals I was having problems with them and wasn’t able to read easily so ended up taking my glasses off. Campbell’s were very helpful and dealt with the problem which meant a change of glasses again but a great result in the end. Not sure I would have got such support elsewhere.
Mr Campbell is a truly dedicated professional, even coming in early on the morning of his daughter’s wedding to ensure correct medical treatment was provided urgently for an acute viral infection seriously impacting on the eye. His prompt actions and care prevented possible loss of sight. We highly recommend this optician to everyone above all others we have experienced.
The level of care by the Optician is, I believe, second to none. I recently had an eye problem and was seen straight away. I had extensive tests carried out and although no real problem was found was re checked 2 weeks later. Very reassuring.
I can only recommend the service provided by this top quality local business. Staff are highly trained and give a high quality service. The premises and equipment are maintained to a high standard. I am happy to recommend the service to any person who requires the services of an Optician.
We would not go anywhere else for our glasses. Always satisfied!
I recommend Campbell Eyecare to many of the people I work with.
Not had many problems but the ones we had were dealt with quickly and efficiently.
Would always recommend Campbell Eyecare to anyone who asks.
I appreciate the thorough examinations and helpful attention and advice.
I like going there, don’t feel anything is a problem for them to help me with.
All front of house staff are friendly and very helpful.
Nothing too much trouble, Thanks.
Yes – Don’t retire!!
We should be grateful there is a nicely run Optician in Alness and the service is good.
The décor is absolutely first class, giving an excellent reassuring impression as soon as you enter. Staff are friendly and knowledgeable.
Always good experience whenever I visit the shop, staff are always friendly and helpful. Iam always happy to recommend to friends etc.
Thank you for your care of our eyes
I would just like to say that the personal service (VIP Treatment) that the staff give to all their customers is 1st class. Wouldn’t dream of going anywhere else..ever. Hugh is fantastic and I have full trust in him. Thank you for asking me.