Testimonials – Campbell Eyecare

What people say about us?

Real reviews from real people

highlands opticians
highlands opticians

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There’s nothing like real reviews from real people to let you know what you can expect from a business.

 If you are new to glasses, if you’re considering investing a bit more in your eyewear, or if you’ve had problems with your glasses in the past you can hear from clients who have been through the same thing and how they found their experience at Campbell Eyecare

highlands opticians

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  • MD, Milton

    I like to support local businesses wherever possible. Campbell Eyecare has also been used by other members of my family and given great service.

  • Mr & Mrs A, Invergordon

    We like to support local businesses as much as possible. Always helpful, friendly and knowledgeable. Good selection of glasses.

  • Mr AG, Evanton

    Nearest Optician and I know the Proprietor. Near at hand and obliging with appointments and other assistance.

  • GR, Alness

    I chose Campbell Eyecare because I was recommended by my father who had excellent customer service. I also have received excellent customer service.

  • Mr KM, Milton

    Campbell Eyecare is local. The staff are friendly and knowledgeable and give time and care to each customer. I have always felt that I have had a full eye examination and time is taken to explain and demonstrate both the tests and results.

  • Mrs JK, Alness

    I chose Campbell Eyecare because it is local and I heard good reports. I like Campbell Eyecare because the staff are nice and caring. If there are any problems they talk it through with you.

  • CHB, Alness

    This is a local privately owned business where I can be sure of always seeing Mr Campbell in whom I have complete confidence.

  • SG, Alness

    I’ve been going to Campbell Opticians since 1989, when I was 9, for my first glasses (Pink Panther with pink case!) through to my first contact lenses.

  • Anonymous

    Mr Campbell is up to date with his knowledge and skills. With the latest diagnostic equipment available to him and his staff to assess your eyes (you get) amazing visual feedback on the computer screens with detailed explanations.

  • Anonymous

    We chose Campbell Eyecare as it is local and had a good reputation “on the grapevine”. It is a friendly and efficient practice and offers a comprehensive, professional service. Nothing however small is too much trouble for any of the staff who work well as a team.

  • MD, Milton

    On relocating to this area I tried one of the larger companies, I found the service rushed and was being pressed into spending more money than was necessary. Having used my previous Glasgow based Optician for a long number of years I was uncertain of building a new relationship with a new Optician. I need not have worried – friendly welcome and very professional service were what I found.

  • Mr & Mrs A, Invergordon

    The experience is much more personal than the chain store Opticians, with more thorough eye tests and better advice on suitable glasses etc.

  • Mr AG, Evanton

    I have never been to another optician who made me feel that my concerns were taken seriously or that provided such great service.

  • GR, Alness

    Can’t carry out a fair comparison as Campbell Eyecare has looked after me for over 30 years.

  • Mr KM, Milton

    Above and beyond! I wear contact lenses now. I went into the practice and Hugh saw me personally within 15 minutes. Why?? I had a very sore eye infection and it was a Friday afternoon! Thank you, Hugh!

  • Mrs JK, Alness

    Your efficient and friendly manner of all involved with testing and advising.

  • CHB, Alness

    More up to date test equipment. Test health aspects as well as spectacle requirements.

  • SG, Alness

    Campbell Eyecare provides a personal service and continuous treatment from the same Optician (not someone different on each occasion).

  • Anonymous

    Over the years have tried many different eye care providers but never felt satisfaction except at Campbell Eyecare where they remember your name and details.

  • Anonymous

    You can get an appointment quite quickly if needed and you get a more thorough eye test, the equipment is more up to date.

  • MN, Milton

    Like the shape and the style, think they suit my face and make me look more intelligent! I like the fact that they are varifocal so I don’t have to keep changing glasses.

  • PC, Alness

    Stylish and good quality.

  • NC, Alness

    I was able to trust the advice of the staff when choosing the style and colour of the glasses. There is an incredible selection available.

  • Anon

    Lovely choice of frames and I never feel I am being pushed to buy a particular brand or style.

  • Mr GR, Alness

    Designer frames (Ted Baker). People notice and ask where did I get them from.

  • Anon

    Their colour! They match my personality and I can see clearly when wearing them!

  • Mr & Mrs R, Invergordon

    Being able to choose from a large range of designs and price range, guaranteed something to please.

  • Mrs JK, Alness

    They are fitting nicely and being Transitions I didn’t need to bother about sunglasses in the summer.

  • Anon

    So many frames from which to choose! Once chosen a staff member will make sure that they fit properly – and that they do improve my vision!

  • Anon

    Stewart has on more than one occasion forgotten he was wearing them and stepped into the shower.

  • MN, Milton

    Often the best customer service comes when there is a problem. Having changed to these varifocals I was having problems with them and wasn’t able to read easily so ended up taking my glasses off. Campbell’s were very helpful and dealt with the problem which meant a change of glasses again but a great result in the end. Not sure I would have got such support elsewhere.

  • PC, Alness

    We would not go anywhere else for our glasses. Always satisfied!

  • NC, Invergordon

    The level of care by the Optician is, I believe, second to none. I recently had an eye problem and was seen straight away. I had extensive tests carried out and although no real problem was found was rechecked 2 weeks later. Very reassuring.

  • Mr & Mrs A, Alness

    Not had many problems but the ones we had were dealt with quickly and efficiently.

  • Anon

    Mr Campbell is a truly dedicated professional, even coming in early on the morning of his daughter’s wedding to ensure the correct medical treatment was provided urgently for an acute viral infection seriously impacting on the eye. His prompt actions and care prevented possible loss of sight. We highly recommend this optician to everyone above all others we have experienced.

  • Mrs MK, Alness

    I appreciate the thorough examinations and helpful attention and advice.

  • MM, Alness

    I like going there, don’t feel anything is a problem for them to help me with.

  • Mr AG, Evanton

    All front of house staff is friendly and very helpful.

  • Mr GR, Alness

    Due to Hugh and staff dedicated to customer care and ensuring you choose the right product for you. I highly recommend this local professional business.

  • Mr KM, Milton

    I can only recommend the service provided by this top quality local business. Staff are highly trained and give a high-quality service. The premises and equipment are maintained to a high standard. I am happy to recommend the service to any person who requires the services of an Optician.

  • Mrs JK, Alness

    We should be grateful there is a nicely run Optician in Alness and the service is good.

  • Mrs B, Alness

    The décor is absolutely first class, giving an excellent reassuring impression as soon as you enter. Staff are friendly and knowledgeable.

  • Mrs DY, Alness

    Always a good experience whenever I visit the shop, the staff are always friendly and helpful. I am always happy to recommend to friends etc.

  • Mrs SG, Alness

    I would just like to say that the personal service (VIP Treatment) that the staff give to all their customers is 1st class. Wouldn’t dream of going anywhere else..ever. Hugh is fantastic and I have full trust in him. Thank you for asking me.

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    highlands opticians

    Alness

    36 High Street
    IV17 0PS

    Mon, Tue, Wed, Thu:
    9:00am – 5:00pm
    Fri: 
    9:30am – 5:00pm (Staff training)
    Sat, Sun:
    Closed

    highlands opticians

    Tain

    28 – 30 Tower Street
    IV19 1DY

    Mon:
    9:30am – 5:00pm (Staff training)
    Tue, Wed, Thu, Fri: 
    9:00am – 5:00pm
    Sat, Sun:
    Closed

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